Handling Donation Requests

How much do you L.O.V.E. your customers? Love is defined as an emotion of strong affection and personal attachment- at least according to Wikipedia. I prefer to define it as an acronym: L-loyalty, O-over-deliver, V-vigilant, E-entertain. Always showing loyalty to your customers is the easiest way to demonstrate your devotion to the working relationship. Seems obvious right? Unfortunately, many…

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Being An Invaluable Resource For Clients

Do you have a New Year’s resolution for your business? I will let you in on one of my best found secrets of 2012 that helped me realize the full potential of this resolution: to become an invaluable resource for clients by providing more than just my preferred vendor list. I let my new and existing customers know that…

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